The healthcare payment industry is facing its biggest challenge since the outbreak of the COVID-19 pandemic. The virus attack has left the medical billing system to literally fend for itself.
With infections still growing across the nation, health care-givers are looking for the best options to help their patients. The health and safety of the citizens is at present the top-most priority in medical care as well as urgent care.
The coronavirus pandemic has also put too much strain on the urgent care medical billing companies. Most medical billing organizations are trying to manage their revenue cycle management by adopting custom solutions.
Each urgent care healthcare organization is on the lookout for strategies to cope with the ever-evolving billing codes and changing payment systems. These procedures will enable their medical coders and billers to quickly adapt to the changing times as well as remain ahead in the medical billing game.
Urgent care medical billing companies, of all types and sizes, are trying as fast as possible to adjust to the new codes and medical billing procedures. But under these challenging circumstances there are some factors that the medical billing companies will have to consider as the pandemic continues its devastating “attack”.
Some of these changes include the following:
Patient-friendly payment plans: Due the pandemic patients are facing difficult financial situations. It would help and ease their suffering a bit if their communities and local banks or financial institutions can offer them easy ways to pay their medical bills and payments. Patient-friendly payment options can include zero-interest payment plans or offering remote payment systems.
New Medical Billing Codes: Urgent care medical billing companies will have to strictly adhere to the ever-evolving COVID-19 CPT codes. It may take some time getting used to the changes, but the companies will need to help their coders and billers to keep up with the new codes and medical billing systems. To ease the struggle the billing companies can resort to outsourcing their coding services while handling the medical billing internally.
Rising Telehealth: Almost a few months after COVID-19 wreaked havoc across the nation, the healthcare industry saw the rise of telehealth services. Within months new guidelines were formulated to include telehealth billing and telehealth coding as two important tools. This was not restricted to just COVID-19 visits. They can easily bill for telehealth visits, especially for services, such as patient consultations and medical screening tests.
There’s no doubt that the healthcare industry has been adversely impacted by COVID-19. But the commitment of the urgent care medical billing companies to provide the best services to their patients is what is helping overcome the new challenges and financial hardships.
For more information on medical billing services for your healthcare organization get in touch with our experts. You can call us on the following numbers: 786-725-2120, 855-469-1422